Do you make it easy for users to report bugs or give feedback?

Users should never have to guess how to contact you when something is wrong.

Every page on your website should make it easy for visitors to report bugs, ask questions, or share feedback. If users cannot quickly tell you about a problem, they are more likely to leave frustrated and never return.

A simple feedback link in your footer is an easy way to solve this. It gives users a consistent place to report issues from anywhere on the site.

Even better, include the page URL or title automatically in the message so users can clearly identify what they are referring to. This saves time and makes support requests much easier to investigate.

For example, a footer link like “Report an issue” or “Send feedback” can open an email draft with the current page already referenced.

By adding this once in your footer template, the option becomes available across your entire website and improves both user experience and support quality.

✅ Figure: Good example - A clear “Report an issue” link in the footer makes it easy for users to give feedback from any page

For internal feedback, use YakShaver and make it even easier

You can save time by not writing emails manually. Simply record your message and let the AI do the rest.

YakShaver writes a clear and complete email (or PBIs/GitHub Issues for projects with a backlog), assigning tasks and notifying the right people through CC or @mentions.